Question 1

How long does delivery take?

Accepted Answer

Dhaka: 1–2 business days. Outside Dhaka: 3–5 business days.

Question 2

Do you offer cash on delivery?

Accepted Answer

Yes — cash on delivery is available across Bangladesh.

Question 3

What is your return policy?

Accepted Answer

We offer 7-day easy exchange on unworn products in original packaging.

Question 4

Are your shoes made in Bangladesh?

Accepted Answer

Yes, every Jutu piece is crafted by hand in Bangladesh using premium materials.

Question 5

How do I find my size?

Accepted Answer

Use our size guide on each product page, or message us on WhatsApp for help.

Question 6

Do you ship internationally?

Accepted Answer

We currently focus on Bangladesh. International shipping is coming soon.

FAQ